Questions parents ask
Straight answers. Where a policy is still being finalized, we say so: ask us and we will give you the details in writing.
Something not covered here? Send us your question and we will call you.
How is this different from homework help or tutoring?
Homework help finishes tonight’s sheet. Tutoring often follows the school’s current chapter. We start from a diagnostic, find the skills underneath that are not secure, and teach them in order with Montessori materials.
The result is a child who understands the Math, so homework becomes something they can do on their own.
How do you know my child has really mastered a skill?
A guide watches your child do the skill independently and accurately, asks them to explain it, and records what was seen. Only then is it marked mastered. Practice pages and scores are reported separately as practice.
Mastered skills are checked again weeks later in retention reviews.
How often should my child come?
Most children follow their program at three sessions a week. Two sessions suit children who are on track; four suit children closing a gap or moving ahead. One session a week keeps mastered skills fresh. We recommend a rhythm after the diagnostic. See the packages.
My child is ahead of their class. Will they be bored?
No. The program follows your child, not the class. A child who is ahead works on the next skills in the sequence, with the same depth and the same checks for mastery, so moving fast never means leaving gaps.
My child is behind. Can you help them catch up?
Yes. The diagnostic traces each gap to its root, and the program closes those first before moving to grade-level work. For a clear gap before a new school year, ask about the Catch-up Intensive.
Does it follow my child’s school curriculum?
We teach a complete sequence of Math skills from KG to Grade 8 that covers what schools expect at each grade. Tell us which school and curriculum your child follows; the guide takes it into account when planning the year.
Are lessons in English? Can you support a child who studies Math in Arabic?
Lessons are in English. If your child learns Math in Arabic at school, or is still building their English, tell us at the diagnostic. Ask us about Arabic support for your child and we will tell you honestly what we can offer.
Is there a free trial?
The first step is the diagnostic assessment. It is paid, and the fee is credited to your first month if your child joins within 14 days. If you would like to see the centre first, arrange a visit.
How do payments, pauses and refunds work?
Packages are priced monthly, with lower monthly prices when you commit for a term or a year. For the rules on payment dates, pauses and refunds, ask us: we will give you the written terms before you enrol.
What happens in the school holidays?
Holidays are when children usually lose skills. The Holiday Camp keeps Math going with mornings at the centre, and Home Practice sends your child’s booklet series home with a monthly check-in.
Is my child safe at the centre? What about photos?
Children work in a calm, supervised environment with their guides. Photos are taken only with your consent and shared privately with your family. Your child’s records are visible only to you and the staff who teach them.
Ask us during your visit how arrival, supervision and collection work.
Do you offer anything for siblings?
Ask us. Tell us about each child when you enquire and we will explain the options for families with more than one child at the centre.
What will I receive as a parent?
A skill report and year program after the diagnostic, a weekly family update, a term progress report with a meeting, and access to your family space to see your child’s program and booklets.
What ages and grades do you teach?
KG to Grade 8, in four programs: Kindergarten, Lower Primary (Grades 1 and 2), Upper Primary (Grades 3 to 5) and Middle School (Grades 6 to 8). See the programs.
Start with where your child really is.
The diagnostic shows exactly which skills are secure and which are not, and becomes your child’s program for the year.